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Discovery Funeral Cover

By FuneralZA editorial team · 10 min read · Updated 30 September 2026

Family protection concept - Discovery Funeral Cover
Discovery funeral cover explained: the Essential, Classic and Classic Max plans, published premiums, the 15% discount, CashBack and how to claim.
Claims line
0860 103 905
New policies line
0860 000 628
Underwriter
The Discovery Funeral Plan is underwritten by Discovery Life Limited (registration number 1966/003901/06), a licensed life insurer
Plans
Essential, Classic and Classic Max
Cover
R10,000 to R50,000 on Essential and Classic; R100,000 on Classic Max
Published premium
From R34 (Essential), R45 (Classic) and R172 (Classic Max) a month
Discount
15% off for Discovery Health Medical Scheme, LA Health or Flexicare members
Payout time
Discovery says claims are paid within 24 hours

Discovery funeral cover is the Discovery Funeral Plan, underwritten by Discovery Life Limited and administered by Phakama, an authorised financial services provider. There are three plans: Essential and Classic pay between R10,000 and R50,000, and Classic Max pays R100,000 for the main member and spouse. Discovery publishes premiums from R34 a month, and says valid claims are paid within 24 hours.

This page explains the differences between the plans, the discount for some medical scheme members, the cash back on Classic plans and how to claim. We are independent and do not sell cover. Confirm current terms with Discovery before you sign.

The three Discovery funeral plans

Essential is the entry plan, with payouts between R10,000 and R50,000 across five plan levels. Classic pays the same range and adds cash back. Classic Max pays R100,000 for the main member and spouse, and does not include the airtime, grocery and education benefits.

You can cover yourself and up to 20 dependants: a spouse, up to 5 children, up to 4 parents and up to 10 extended family members. Discovery says premiums depend on your risk profile, so the published figures are starting prices, not quotes. The plans table below shows each plan in detail.

What to know about Discovery in 2026

  • The funeral plan is underwritten by Discovery Life Limited and administered by Phakama, an authorised FSP (FSP 1473). (discovery.co.za)
  • You can cover yourself and up to 20 dependants: a spouse, up to 5 children, up to 4 parents and up to 10 extended family members. (discovery.co.za)
  • Members of Discovery Health Medical Scheme, LA Health or Flexicare get 15% off monthly premiums. (discovery.co.za)
  • Funeral claims are emailed to [email protected] or posted to Discovery Claims, PO Box 3017, Rivonia, 2128; Discovery Life Claims phone is 0860 103 905. (discovery.co.za)

Discovery funeral plans and prices

Plans as Discovery describes them on its own website on 30 September 2026. Premiums depend on your age, the cover amount and who you add, so the published figures are examples, not quotes.

PlanCoverEntry ageWaiting periodPublished premium
Essential Funeral PlanPayout between R10,000 and R50,000 (five plan levels)Principal life premium tables in the Discovery one-pager start at entry age 19 to 25 and go to 61 to 65; parents and adult extended lives 36 to 75 (one-pager dated 14/04/2023)Six months for natural death on new business (Discovery adviser brochure, Feb 2023); accidental death paid during the waiting periodFrom R34 per month (premium is risk-profile dependent)
Classic Funeral PlanPayout between R10,000 and R50,000 (five plan levels)As Essential (one-pager dated 14/04/2023)Six months for natural death on new business (Discovery adviser brochure, Feb 2023)From R45 per month (premium is risk-profile dependent)
Classic Max Funeral PlanPayout of R100,000 for the principal life and spouseNot statedSix months for natural death on new business (Discovery adviser brochure, Feb 2023)From R172 per month (premium is risk-profile dependent)

Extra benefits Discovery lists:

  • Essential Funeral Plan: Airtime, grocery and education benefits with R5,000 payout (tiered based on plan); double payout for accidental death of principal life or spouse; annual benefit increase; claims paid within 24 hours; up to 15% off monthly premiums for Discovery Health Medical Scheme, LA Health or Flexicare members.
  • Classic Funeral Plan: Airtime, grocery and education benefits with R10,000 payout (tiered based on plan); double payout for accidental death; one month's premiums back every year; up to 100% of your premiums back in cash at age 65 (CashBack paid at the later of age 65 or 10 years after the benefit starts); annual benefit increase; claims paid within 24 hours.
  • Classic Max Funeral Plan: One month's premiums back every year; access R10,000 CoverBoost for dependents after 3 years free of charge; annual benefit increase; claims paid within 24 hours (airtime, grocery and education benefits not available on this plan).

Sources: discovery.co.za/life-insurance/funeral-cover.

Discovery contact numbers and how to claim

Checked on 30 September 2026 against Discovery's official website. Numbers change, so confirm on the linked page before you call. Discovery will never ask you to pay a claim fee or send money to a new bank account; if a caller does, hang up and phone the official number.

What you needHow to reach Discovery
Funeral Plan new policies / quote line0860 000 628
Funeral Plan contact centre (existing policies, per Funeral Plan brochure)0860 37 20 30
Funeral Plan email[email protected]
Discovery Life Claims (hours Mon to Thu 08:00 to 17:00, Fri 08:00 to 16:00)0860 103 905
Discovery Life Client Services0860 005 433
Funeral claims: general enquiries email[email protected]
Funeral claims: scan and email claim documents to[email protected]
Discovery general help line (all products, incl. Life)0860 99 88 77
Claims onlineHow to claim on discovery.co.za
Apply or get a quotediscovery.co.za
Call me backRequest a call back

Sources: discovery.co.za/life-insurance/funeral-cover, discovery.co.za/...3/discovery-funeral-plan.pdf, discovery.co.za/life-insurance/how-to-claim.

Discounts and cash back

Members of Discovery Health Medical Scheme, LA Health or Flexicare get 15% off monthly premiums. This is the only link between the funeral plan and Discovery's other products that Discovery states on its funeral pages. We found nothing on those pages about Vitality.

The Classic plans also pay one month of premiums back every year, and up to 100% of your premiums back in cash at age 65. Classic starts at a higher premium than Essential, so work out whether you will keep the policy long enough to benefit. See cash back funeral cover for how these benefits compare.

Waiting periods

The waiting period for natural death is six months on new business. This comes from Discovery's adviser brochure of February 2023, not from the current public funeral page, so ask Discovery to confirm it in writing. Discovery's adviser material says accidental death is covered during the waiting period, and South African rules do not allow a waiting period for accidental death.

Entry ages in the plans table come from an April 2023 one-pager, so treat them as a guide and confirm the limit for the plan and person you want to cover. Our page on funeral cover with no waiting period explains what the rules allow.

How to claim

Email your documents to [email protected], or post them to Discovery Claims, PO Box 3017, Rivonia, 2128. You can also phone Discovery Life Claims on 0860 103 905, Monday to Thursday 08:00 to 17:00 and Friday 08:00 to 16:00.

Discovery does not publish a list of funeral claim documents on its pages, so ask when you phone. Have the policy number, the IDs and the death certificate or notice of death ready.

Discovery says claims are paid within 24 hours. Its Funeral Plan brochure says the claim is paid within one working day after Discovery receives the necessary paperwork. The rules say an insurer must decide a funeral claim within 2 business days of receiving all documents.

If Discovery declines a claim

Ask for the reason in writing. Common reasons are a claim inside the waiting period, unpaid premiums or missing documents. An insurer may not refuse a funeral claim because you did not disclose something it never asked about.

If you are still unhappy, complain to the National Financial Ombud on 0860 800 900 or at nfosa.co.za. It is free, and complaints can be dismissed after three years. See our guide to funeral cover scams and your rights.

Who it suits

Essential suits someone who wants the lowest published price. Classic suits someone who wants cash back and expects to keep the policy for many years. Classic Max suits a couple who want the higher R100,000 payout.

If you are a member of one of the named medical schemes, the 15% discount is worth asking about. Compare with OUTsurance, Old Mutual and other providers before you decide.

Frequently asked questions

What is the Discovery funeral claims contact number?

Discovery Life Claims is 0860 103 905, open Monday to Thursday 08:00 to 17:00 and Friday 08:00 to 16:00. For a new policy call 0860 000 628. Confirm on Discovery's site before you call.

How much is Discovery funeral cover?

Discovery publishes premiums from R34 a month for Essential, R45 for Classic and R172 for Classic Max. The price depends on your risk profile, so get a quote.

How much does Discovery funeral cover pay out?

Essential and Classic pay between R10,000 and R50,000, depending on the plan level. Classic Max pays R100,000 for the main member and spouse.

What is the Discovery funeral cover waiting period?

Discovery's adviser brochure says six months for natural death on new business. Ask Discovery to confirm it for your plan. Accidental death is covered during the waiting period.

Does Discovery funeral cover link with Vitality?

Discovery's funeral pages do not mention Vitality. They do state a 15% premium discount for members of Discovery Health Medical Scheme, LA Health or Flexicare.

How do I claim Discovery funeral cover?

Email documents to [email protected] or post them to Discovery Claims, PO Box 3017, Rivonia, 2128. You can also phone 0860 103 905. Ask what documents are needed.

How long does Discovery take to pay a funeral claim?

Discovery says claims are paid within 24 hours. Its brochure says within one working day after it receives the necessary paperwork.

Who can I cover on the Discovery Funeral Plan?

You can cover yourself and up to 20 dependants: a spouse, up to 5 children, up to 4 parents and up to 10 extended family members.