Nedbank Funeral Cover

There are three ways to buy MyCover Funeral. Individual R30,000 covers you alone. Family Cover gives R30,000 for you and up to 6 family members. Build your own lets you choose your premium and your cover, up to R100,000, for up to 29 dependents.

Across all your funeral policies with Nedbank, the most you can insure per person is R100,000. The lowest cover for the main insured person is R5,000. You can apply online through the Money app or Online Banking, or ask Nedbank to call you back.

• Nedbank funeral cover is underwritten by Nedgroup Life Assurance Company Ltd (FSP 40915), a wholly owned subsidiary of Nedbank Group. (personal.nedbank.co.za)
• Published starting premiums: Individual R30,000 cover is R50 p/m; Family Cover R30,000 (you plus up to 6 family members) is R90 p/m. (personal.nedbank.co.za)
• Natural death has a 6 month waiting period from the date the first premium is received; accidental death has no waiting period (death within 90 days after the accident). (personal.nedbank.co.za)
• A claim must be reported within 180 days of the date of death or Nedbank does not have to pay it. (personal.nedbank.co.za)
• Policy wording states the lump sum is paid within 24 hours of receiving the needed claim documents; Nedbank also advertises 75% of valid claims paid in under 30 minutes. (personal.nedbank.co.za)
• Value for Life benefit: free transport of the deceased's remains to the funeral home of your choice plus a R1 000 grocery voucher, if the service is used. (personal.nedbank.co.za)
• Maximum cover across all your funeral policies with Nedbank is R100,000 per insured person; minimum for the main insured person is R5,000. (personal.nedbank.co.za)
• Suicide or self-injury in the first 12 months of the policy is excluded. (personal.nedbank.co.za)

Plans as Nedbank describes them on its own website on 30 September 2026. Premiums depend on your age, the cover amount and who you add, so the published figures are examples, not quotes.

Extra benefits Nedbank lists:

• MyCover Funeral - Individual R30,000: Premium bonus every 12 months if no claims in the previous 11 months; 2 free months of full cover when you pay 10 premiums in advance; 75% of valid claims paid in under 30 minutes; Value for Life: up to R5 000 medical support (trauma counselling, assault, HIV, legal assistance), free transport of remains to the funeral home of your choice and a R1 000 grocery voucher, 1 night accommodation for 1 person accompanying the remains; stillborn cover of 12.5% of the main member's cover (max 2 claims, up to R1 000 per claim).
• MyCover Funeral - Family Cover: 20% cashback on all premiums paid for 3 years if the policy does not lapse; premium waived for up to 24 months after you pass away; payout within 12 hours of submitting documents (as stated on the page); 75% of valid claims paid in under 30 minutes; Value for Life benefits (medical support up to R5 000, legal help with death certificate, free transport of remains and R1 000 grocery voucher).
• MyCover Funeral - Build your own: 5% off when you apply online through the Money app or Online Banking; 5% off when you open a Nedbank bank account and debit your premium from it; 20% cashback on premiums paid over 3 years if the policy does not lapse; optional monthly income for loved ones from R500 to R2 500 for up to 12 months; automatic cover increases of 0%, 5% or 10% each anniversary; premium waived for up to 24 months after you pass away.

Sources: personal.nedbank.co.za/...cover/30-000-individual.html, personal.nedbank.co.za/...eral-cover/family-cover.html, personal.nedbank.co.za/...er/build-your-own-cover.html.

Checked on 30 September 2026 against Nedbank's official website. Numbers change, so confirm on the linked page before you call. Nedbank will never ask you to pay a claim fee or send money to a new bank account; if a caller does, hang up and phone the official number.

Sources: personal.nedbank.co.za/...ditions/mycover-funeral.html, personal.nedbank.co.za/...cover/30-000-individual.html, personal.nedbank.co.za/...uneral-insurance-policy.html.

The policyholder must be at least 18 and not older than 75. On Build your own, a spouse can also join from 18 to 75, and children must be 65 or younger to qualify.

Natural death has a 6 month waiting period from the day Nedbank receives your first premium. On Build your own, the 6 months applies to you, your immediate family and domestic workers. Other insured lives are covered after 12 months. Accidental death has no waiting period, when death happens within 90 days of the accident. Suicide or self-injury in the first 12 months is excluded.

Our page on funeral cover with no waiting period explains what the rules allow.

Family Cover and Build your own offer 20% cashback on all premiums paid over 3 years, if the policy does not lapse. Premiums are waived for up to 24 months after you pass away. Nedbank's Value for Life benefit gives free transport of the deceased's remains to the funeral home of your choice, and a R1 000 grocery voucher, if you use the service.

Build your own also lets you add monthly income for loved ones, and automatic yearly cover increases. Read the plan pages for the full list, because benefits differ by option. The plans table above sets them out.

Report the death to Nedbank within 180 days. If you report later, Nedbank does not have to pay. Call 0800 333 111, or email [email protected] for the documents, and hand them in at any branch. Nedbank also lists a second number, 0860 333 111, on an older blog, so use the first number and confirm on Nedbank's site.

Nedbank asks for these documents:

• the completed funeral claim form, or the reference number of your call
• the death certificate
• the BI-1663 or DHA-1663 notification of death
• the ID of the deceased, or a birth certificate if under 18
• a certified copy of the claimant's ID
• a burial order, or the funeral parlour invoice or receipt
• bank details, or a certified copy of a bank statement
• a police report only if the death was unnatural, and proof of relationship if asked

The policy wording says the lump sum is paid within 24 hours after Nedbank receives the documents it needs. The Family Cover page says within 12 hours. The rules say the insurer must decide a funeral claim within 2 business days of receiving all documents. Send everything at once to avoid delays.

Ask for the reason in writing. Common reasons are a claim inside the waiting period, a late report, unpaid premiums or missing documents. An insurer may not refuse a funeral claim because you did not disclose something it never asked about.

You can email [email protected]. If you are still unhappy, complain to the National Financial Ombud on 0860 800 900 or at nfosa.co.za. The service is free, and complaints can be dismissed after three years. See our guide to funeral cover scams and your rights.

MyCover Funeral suits Nedbank clients who want a fixed, low-cost plan, or who want to choose their own cover up to R100,000. The fixed plans are simple. Build your own gives more control but the premium is quoted on application.

Compare with Absa, FNB and Standard Bank before you decide.